Malaysia Airlines Takes Flight into the Future with AI Integration In a groundbreaking move, Malaysia Airlines has announced a strategic collaboration with Google to integrate artificial intelligence (AI) into its ecosystem. This partnership marks a significant step forward for the airline industry, as Malaysia Airlines aims to leverage AI technology to support tourism and enhance […]
Rise of the robots: Matt Casella on the future of robots in hospitality
Rise of the robots: Matt Casella on the future of robots in hospitality In this episode of Lexicon, we sat down with Matt Casella, President of Richtech Robotics, to discuss the exciting and rapidly evolving role of robots in the hospitality industry. With advancements in technology reshaping various sectors, it’s no surprise that robots are […]
Samsung brings AI-powered service tool to India
Samsung Introduces AI-Powered Service Tool to Revolutionize Customer Care in India Samsung, a global leader in technology and innovation, has once again raised the bar by introducing an AI-powered service tool to enhance customer care in India. This cutting-edge tool, known as the HRM tool, enables Samsung’s customer care representatives to remotely detect faults, take […]