Tag: Customer-Centricity

Olaplex Finds Success in Direct-to Consumer, Net Sales Increase

Olaplex Finds Success in Direct-to-Consumer Approach, Net Sales Increase In the ever-changing landscape of the beauty industry, one company seems to have cracked the code for success. Olaplex, a US hair care company, has recently reported a 2.3 percent increase in net sales, marking its first growth in four consecutive quarters. This positive development comes […]

Shein and Temu Outpace Global Retail Giants in South Africa’s Fashion Market

Shein and Temu Outpace Global Retail Giants in South Africa’s Fashion Market In recent years, the global fashion market has witnessed a seismic shift towards e-commerce, with online retailers gaining substantial ground over traditional brick-and-mortar stores. Among the key players driving this transformation are Shein and Temu, two China-founded e-tailers that have been making waves […]

Burberry Reports Smaller-Than-Expected Sales Dip

Burberry Reports Smaller-Than-Expected Sales Dip Burberry, the iconic British luxury brand, recently disclosed that its comparable retail sales experienced a marginal decline of just 1 percent in the first quarter. This revelation has sparked optimism among investors and industry experts, as it signifies the early success of the brand’s revitalization strategies under new leadership. The […]

Estée Lauder Sales Slide 10%, Forecasts Bigger-Than-Expected Drop In Annual Sales

Estée Lauder Sales Slide 10%, Forecasts Bigger-Than-Expected Drop In Annual Sales The iconic American cosmetics company, Estée Lauder, is facing a significant challenge as it reported a 10 percent decline in sales for the third quarter of the year. This decrease in revenue has set off alarm bells within the industry, signaling potential trouble ahead […]

Zegna Group Revenues Down 1% as Wholesale Struggles and DTC Grows

Zegna Group Revenues Down 1% as Wholesale Struggles and DTC Grows Italian luxury fashion house Zegna Group has recently reported a 1% decrease in revenues, reflecting the challenges faced by the wholesale sector while witnessing growth in Direct-to-Consumer (DTC) channels. This shift in revenue streams signifies a broader trend in the fashion industry as consumer […]

Asos Confident on Growth Amid Tariff Uncertainty

Asos Confident on Growth Amid Tariff Uncertainty The British online fashion retailer, Asos, has recently made headlines with its first-half earnings surpassing expectations. This positive financial outcome comes as a result of the company’s long-term turnaround plan beginning to yield promising results. Despite the looming uncertainty surrounding tariffs and trade agreements, Asos remains confident in […]

The Ounass Formula for a Successful Brand Activation

The Ounass Formula for a Successful Brand Activation At BoF CROSSROADS 2025 in Dubai, Imran Amed, BoF’s founder and CEO, sat down with Khalid Al Tayer, CEO of luxury e-commerce platform Ounass, to unpack his strategy for success when launching a global brand in the Gulf. In the competitive landscape of luxury e-commerce, standing out […]

Apple and Samsung brace for impact as US tariffs take effect

Apple and Samsung Face Pricing Pressure Amid US Tariff Implementation As the United States implements new tariffs, tech giants like Apple and Samsung are bracing for the impact on their bottom lines. With the possibility of increased import costs looming large, both companies may find themselves in a tough spot when it comes to pricing […]

Inditex Meets Fourth-Quarter Sales Forecast

Inditex Meets Fourth-Quarter Sales Forecast Inditex, the global fashion giant behind brands like Zara and Pull&Bear, recently released its sales figures for the fourth quarter, and the results are in. Despite a challenging retail environment, the company managed to meet its sales forecast, albeit with a slight slowdown in growth. From February 1 to March […]

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