As we approach 2025, organizations are increasingly turning their attention to Artificial Intelligence (AI) and its potential to revolutionize operational dynamics. Current market trends point to the emergence of autonomous AI agents, which are predicted to reshape business landscapes dramatically. This article explores how these agents will influence various aspects of business operations, decision-making, and […]
AI Transforms Bank Operations Yet Struggles to Drive Revenue
In recent years, artificial intelligence (AI) has significantly reshaped the landscape of banking operations. Many financial institutions have adopted AI technologies to enhance efficiency, automate processes, and improve customer service. However, despite these operational advancements, a persistent challenge looms large: monetizing AI to drive substantial revenue growth. Banks have incorporated AI to streamline operations and […]
J.Crew: How to Build an ‘Ageless’ Brand
As one of America’s iconic retailers, J.Crew has faced its fair share of challenges over the years, especially after emerging from bankruptcy in 2020. Under the leadership of CEO Libby Wadle, who assumed her role during the tumultuous period of the pandemic, J.Crew has not only regained its footing but is projected to reach a […]
Altuzarra Founder Joseph Altuzarra to Step Into CEO Role
In a significant leadership transition, Joseph Altuzarra, the founder of the renowned fashion house, is set to take over as CEO, marking a new chapter for the brand known for its sophisticated and feminine designs. The announcement comes as current CEO Shira Sue Carmi will step down on December 31, 2024, after five impactful years […]
The BoF Podcast | Khalid Al Tayer on Driving Transformation in the GCC’s Luxury Market
In a recent first public interview, Khalid Al Tayer, the managing director of Al Tayer Insignia and CEO of Ounass, provided valuable insights into the rapidly transforming luxury market in the Middle East. He discussed the importance of a customer-first approach and how brands can effectively engage discerning customers in this region. Al Tayer explained […]
The Debrief | Can AI Make Shopping Online Less Annoying?
Online shopping has become an integral part of our lives, offering unparalleled convenience. However, navigating through extensive product options can sometimes create frustrations that overshadow the benefits. To counter this issue, retailers are investing in artificial intelligence (AI) to enhance the e-commerce experience, transforming how consumers interact with online stores. A common complaint among shoppers […]
Bloomingdale’s CEO on the Future of American Department Stores
In a recent interview, Olivier Bron, CEO of Bloomingdale’s, highlighted some critical challenges facing the American department store sector today. With a career that spans reputable institutions like Galeries Lafayette in Paris and Central Group in Thailand, Bron has an outsider’s perspective on the traditional American retail landscape. His insights reveal that rather than a […]
BoF and Lyst Connect New York’s ‘Power Brand’ Community
In an impressive gathering held at Hotel Chelsea in Manhattan, executives from some of New York’s most influential independent fashion brands assembled to discuss customer engagement strategies within a challenging retail landscape. This event, co-hosted by Nick Blunden, President of The Business of Fashion (BoF), and Emma McFerran, CEO of Lyst, spotlighted how New York’s […]
The Debrief | Can Department Stores Save Themselves?
The landscape of retail has been dramatically altered over the past few decades, leaving many American department stores struggling to find their footing. Once celebrated as icons of American shopping culture, these stores face a battle for relevance against the backdrop of overexpansion, the rise of e-commerce, and an overall decline in mall traffic. As […]
Why Some Fashion Brands Are Building Their Own E-Commerce
The landscape of e-commerce continues to shift dramatically, especially in the fashion industry. With the rapid rise of digitally native brands, companies are exploring new avenues to enhance their online presence. Many brands are realizing that while platforms like Shopify make it incredibly easy to get started with e-commerce, this simplicity may come at the […]