UK Customer-Experience Leaders Champion Human-Centred AI In the ever-changing landscape of customer experience, UK marketing leaders on the CX50 list are setting a new standard by embracing human-centred AI. Rather than viewing artificial intelligence as a replacement for human interaction, these innovators are using AI to enhance and support genuine connections with customers. By prioritizing […]
Why AI won’t replace empathy at work
Why AI Won’t Replace Empathy at Work In a rapidly evolving landscape where technology and artificial intelligence (AI) are becoming increasingly prevalent, there is a growing concern about the potential replacement of human skills by machines. While AI undoubtedly offers numerous advantages in terms of efficiency and productivity, there is one crucial element that it […]
The power of compromise
The Power of Compromise In a world where standing one’s ground is often seen as a sign of strength and conviction, the concept of compromise can sometimes be misunderstood or undervalued. However, what if the true power of our society lies not in standing firm, but in knowing when and how to bend? Compromise is […]
Meta’s AI friends raise ethical questions as experts urge caution
Meta’s AI Friends: Navigating the Ethical Quandaries of Virtual Social Interaction Meta, formerly known as Facebook, has been making waves in the tech world with its development of AI friends. These virtual companions are designed to interact with users, offering conversation, companionship, and even advice. While this innovation may seem like a step towards the […]