Tag: customer experience

Zira launches AI platform for telecom operators

Zira Revolutionizes Telecom Industry with New AI Platform The telecom industry is constantly evolving, with new technologies and innovations shaping the way operators interact with their customers. In a groundbreaking move, Zira has launched a cutting-edge AI platform designed specifically for telecom operators. This move marks a significant step forward in the industry, as Zira […]

The Future of Online Resale Is Offline

The Future of Online Resale Is Offline The landscape of online resale is undergoing a significant shift as major players like Fashionphile and Rebag are increasingly turning to brick-and-mortar stores to expand their reach and tap into new customer segments. These once exclusively digital platforms are now recognizing the value of offline experiences in driving […]

Why Japanese E-Commerce Giant Rakuten Is Betting Big on AI

Why Japanese E-Commerce Giant Rakuten Is Betting Big on AI In the ever-competitive world of e-commerce, staying ahead of the curve is not just an advantage but a necessity. Japanese e-commerce giant Rakuten understands this well, which is why they are placing a significant bet on artificial intelligence (AI) to propel their business to new […]

AI Sales Tools Spark Rapid Growth but Face Long-Term Questions

Artificial intelligence (AI) has rapidly transformed the way businesses engage with their customers, particularly through sales processes. The advent of AI-powered sales tools has begun to generate impressive results, significantly streamlining interactions and boosting overall productivity. With tools capable of automating routines ranging from lead generation to customer follow-ups, the allure of AI in sales […]

The E-Commerce Search Bar Gets an AI Makeover

In the world of e-commerce, the search bar is often viewed merely as a tool for users to find products. However, this feature has historically fallen short of expectations, providing subpar results and causing frustration. Retailers are now undergoing a significant transformation of their search functionalities by harnessing the power of artificial intelligence (AI) to […]

AI Set to Reshape the Future of Banking

The banking industry is on the brink of a significant transformation, driven by advances in artificial intelligence (AI). According to recent studies, over 72% of finance leaders are already incorporating AI into their operations, demonstrating a strong recognition of its potential to enhance efficiency and improve customer experiences. From fraud detection to optimizing customer onboarding […]

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