Tag: customer experience

China unveils ‘world’s first’ brain-like AI that runs 100 times faster than rivals

China Unveils ‘World’s First’ Brain-Like AI That Runs 100 Times Faster Than Rivals Researchers at the Chinese Academy of Sciences’ Institute of Automation in Beijing have introduced a new artificial intelligence system that is poised to revolutionize the industry. This groundbreaking technology, touted as the ‘world’s first’ brain-like AI, operates a staggering 100 times faster […]

Primark’s Falling Sales Drag Down Shares of Owner AB Foods

Primark’s Falling Sales Drag Down Shares of Owner AB Foods The recent slump in Primark’s sales has sent shockwaves through the market, dragging down the share price of its parent company, AB Foods. The British conglomerate reported a significant downturn in sales for the budget fashion chain, a result of weakened demand in the European […]

Perplexity AI teams up with PayPal for fintech expansion

Perplexity AI Teams Up with PayPal for Fintech Expansion In the fast-paced world of financial technology, partnerships are the cornerstone of innovation and growth. Recently, Perplexity AI, a leading provider of artificial intelligence solutions, has joined forces with PayPal, the global digital payment giant, to revolutionize the fintech landscape. This strategic collaboration is set to […]

IBM Cloud replaces free support with AI tools

IBM Cloud Replaces Free Support with AI Tools In the ever-changing landscape of cloud services, IBM has made a bold move that is set to reshape the way customers access support. Starting from January 2026, customers on IBM’s free support tier will no longer have direct access to human support agents. Instead, they will have […]

Macy’s Lifts Forecasts as Turnaround Efforts Start Paying Off, Shares Jump

Macy’s Lifts Forecasts as Turnaround Efforts Start Paying Off, Shares Jump Macy’s, the renowned American department store chain, has recently experienced a significant upturn in its fortunes. The retailer’s strategic efforts to revitalize its business have begun to bear fruit, leading to a notable increase in demand across its various brands. The positive outcomes of […]

Top UK Rolex Seller Rises as Outlook Eases Concern Over Tariffs

Top UK Rolex Seller Rises as Outlook Eases Concern Over Tariffs The UK’s leading Rolex seller is making waves in the luxury watch market as its shares surged on the back of robust trading performance in the first half of the fiscal year. With minimal tariff impact, the outlook for the company is looking brighter […]

Gap Drops After Tariffs’ Tolls and Athleta Weigh on Performance

Gap Drops After Tariffs’ Tolls and Athleta Weigh on Performance The retail industry is a battlefield where companies strive to stay ahead of the curve, but even the giants can stumble. San Francisco-based Gap Inc. is feeling the heat as tariffs take their toll and Athleta struggles to find its footing, causing a drop in […]

AI improves customer experience at Citi

AI Revolutionizes Customer Experience at Citi In the fast-paced world of banking, customer experience is paramount. Citi, a global leader in the financial services industry, has taken a bold step forward by harnessing the power of Artificial Intelligence (AI) to enhance their customer service. With over 2.3 million sessions now being handled on Citi’s expanded […]

Rolls-Royce boss says nuclear-powered AI could make it UK’s top company: Report

Rolls-Royce Aims to Lead as UK’s Top Company with Nuclear-Powered AI British luxury automaker Rolls-Royce has set its sights on becoming the UK’s most valuable company. The company’s CEO, Warren East, believes that a strategic shift towards nuclear-powered artificial intelligence could pave the way for Rolls-Royce to achieve this ambitious goal. By leveraging cutting-edge technologies, […]

Santander expands AI-first strategy with OpenAI

Santander Boosts Innovation with ChatGPT Enterprise Integration Santander, a global banking giant, is taking a bold step forward in its commitment to innovation by expanding its AI-first strategy with the integration of ChatGPT Enterprise, developed by OpenAI. This move marks a significant milestone in the bank’s digital transformation journey and underscores its dedication to leveraging […]

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