ChatGPT Checkout Could Sideline Major Platforms Retailers worldwide are bracing themselves for a major shakeup in the e-commerce industry as OpenAI’s ChatGPT prepares to enter the arena of online retail transactions. This move could potentially sideline major platforms and revolutionize the way consumers shop online. OpenAI’s ChatGPT, known for its advanced natural language processing capabilities, […]
Delta’s personalised flight costs under scrutiny
Delta’s Personalized Flight Costs Under Scrutiny In the ever-competitive airline industry, the quest for personalization has taken a new turn with Delta Air Lines implementing artificial intelligence (AI) to tailor flight costs to individual passengers. This innovative approach has sparked a debate within the industry, with American Airlines’ CEO stepping in to express concerns about […]
Delta Air Lines rolls out AI for personalised airfare
Delta Air Lines Implements AI for Personalized Airfare without Individual Targeting Delta Air Lines, one of the leading airline companies globally, has recently revealed its adoption of Artificial Intelligence (AI) technology to enhance personalized airfare options for its customers. This move marks a significant step towards revolutionizing the airline industry and improving the overall customer […]
BoF Insights | The New Era of Fashion E-Commerce
BoF Insights | The New Era of Fashion E-Commerce In the fast-paced world of fashion e-commerce, meeting customer expectations and fostering loyalty are key to success. A recent report based on a survey of fashion shoppers in the UK, Germany, France, Italy, and Spain, in collaboration with Amazon Fashion & Sports in Europe, sheds light […]
Lost items now easier to recover with AI
Lost Items Now Easier to Recover with AI Losing personal belongings can be a stressful and frustrating experience. From misplaced smartphones to forgotten bags, the feeling of panic and helplessness that follows can ruin a perfectly good day. However, thanks to advancements in artificial intelligence (AI), the process of recovering lost items has become more […]
Enhancing the E-Commerce Customer Journey with Generative AI
Enhancing the E-Commerce Customer Journey with Generative AI In 2025, the landscape of e-commerce is more competitive than ever before. With consumers’ attention divided among numerous online retailers, businesses are constantly seeking innovative ways to stand out. One such innovation that is reshaping the e-commerce industry is Generative AI. BoF’s recent white paper, “The Future […]
Michael Chalhoub’s Strategic Roadmap for Chalhoub Group
Michael Chalhoub’s Strategic Roadmap for Chalhoub Group After his first 100 days as chief executive officer of Chalhoub Group, Michael Chalhoub recently shared insights on the state of luxury in the MENA region and the strategic next steps for the third-generation leader. In a discussion with Imran Amed, BoF’s founder and CEO, at BoF CROSSROADS […]
Video: China’s fist-bumping humanoid robot Iron steals the auto show in Shanghai
Video: China’s Fist-Bumping Humanoid Robot Iron Steals the Auto Show in Shanghai Chinese firm XPENG’s first humanoid robot, Iron, has been spotted fist-bumping and waving at visitors, marking a significant advancement in the integration of robotics and automotive technology. The sleek and futuristic design of Iron has captured the attention of audiences at the Shanghai […]
Fashion’s Unexpected Data Treasure Troves
Fashion’s Unexpected Data Treasure Troves In the ever-changing landscape of the fashion industry, staying ahead of trends is crucial for success. Gone are the days when gut feelings and instinct alone could drive sales and influence style choices. Today, a new wave of independent fashion brokers is emerging, leveraging data in ways that were previously […]
The Ounass Formula for a Successful Brand Activation
The Ounass Formula for a Successful Brand Activation At BoF CROSSROADS 2025 in Dubai, Imran Amed, BoF’s founder and CEO, sat down with Khalid Al Tayer, CEO of luxury e-commerce platform Ounass, to unpack his strategy for success when launching a global brand in the Gulf. In the competitive landscape of luxury e-commerce, standing out […]